Update March 27, 2020: Mitlin Financial's Response to Coronavirus (COVID-19)
Mitlin Financial is continuing to monitor the Coronavirus outbreak as new information is being released.
We are continuing to take proactive steps to help ensure the safety of our employees and work continuity for our clients. With that said, we will continue to operate on our continuity plan for the week of March 30, 2020, which will include a work from home policy for all Mitlin staff. The plan is to make a decision on a week to week basis and let you know as the decision is made. The firm is continuing to work remotely and we have not missed a step.
This week our phone system went virtual and you will be able to reach all staff members by dialing their extensions on our phone system and emails will be received remotely. This should ensure that all client questions and inquiries will be answered in a timely manner. Our intentions are to continue to operate at the same level of service you are used to, but at the same time, we ask that you provide us with a bit more flexibility than normal to respond to your requests.
All in-person meetings will be placed on hold for the time being, to maintain the safety of our clients and staff, but we will be sure to make ourselves available by phone and online meetings, using Zoom, during this time. This has been working very well and we continue to hold meetings in this manner.
Based on the current state of the outbreak, we are continuing to monitor communications from the CDC and various other federal and state organizations to help keep our employees, contacts, and clients informed and safe. We understand this is a difficult time for many and want to assure you that Mitlin and our staff is here for you and your family. Please let us know if there is something we can assist you with, whether financial or otherwise, as we are here to serve you.
Today the Care Act was passed and it heads to the White House to be signed off on. We expect to discuss this with you in upcoming calls and meetings, as there are aspects of this act that may impact you for 2020.
We hope that you and your families stay safe and well. We would like to also thank all those that have an active role in making sure that we stay safe and healthy during these difficult times. Your service and dedication is greatly appreciated